Should you have a need to cancel your holiday, please contact us initially by email or phone, and in any event, cancellations must be confirmed in writing.

You will always be prepared to discuss particular extraordinary circumstances, would ask that you understand that our business will have to take into account our loss of income and earnings, and the employment of our services team.

Cancellation Terms:

Total Rental Charge includes the management and cleaning fee but not the returnable deposit.

If we are able to find a suitable immediate substitution and that payment is guaranteed from it’s the substituted client, we will endeavour to give you a refund in whole or in part.

If we, due to unavoidable circumstances, have to cancel your holiday we will refund you in full and offer you the opportunity of alternative dates in or around your proposed check-in date or offer you alternative dates with some discount when the villa is available. We will negotiate this with you. We very much hope that this will not occur, and our policy is to look after our clients professionally at all times.